How to remove GANDCRAB 5.2 and decrypt files

What is GANDCRAB 5.2 ransomware?

GANDCRAB 5.2 ransomware is another new version of notorious GandCrab ransomware. Right now the virus is rampaging all around the globe, the numbers of infected victims are getting bigger every day. To generate more revenue cyber criminals are creating newer prototypes of their virus, which is why it’s quite hard to find one and only solution to GandCrab problem. GANDCRAB 5.2 will encipher all the personal files with Salsa20 and RSA-2048 encryption algorithms, ecnrypted files are unable and unusable. Ransom cost is quite huge, cyber crooks are trying to get 2400$ ransom in BitCoins for decryption of victim’s files. In this tutorial you may learn how to remove GANDCRAB 5.2 ransomware and recover your files.

remove GANDCRAB 5.2 ransomware

This ransomware may become a serious issue for your computer, because it will encrypt all the important, personal and sensitive data, like photos, audio files, videos, any documents (like MS Office data) and so on. Encryption would not let you access enciphered files in any possible way. Once data on your computer is encrypted, GANDCRAB 5.2 ransomware will create [various numbers and characters]-DECRYPT.html (for example DUCUEYUAV-DECRYPT.html) file in each folder with the encrypted data and change desktop wallpapers to pidor.bmp. Here’s GANDCRAB 5.2 ransom note:

remove GANDCRAB 5.2 ransomware

This is the wallpaper pidor.bmp with the ransom message:

remove GANDCRAB 5.2 ransomware

ENCRYPTED BY GANDCRAB 5.2
DEAR /Username/ YOUR FILES ARE UNDER STRONG PROTECTION BY OUR SOFTWARE.
IN ORDER TO RESTORE IT YOU MUST BUY DECRYPTOR
For further steps read DUCUEYUAV-DECRYPT.html that is located in every encrypted folder.

There is also an onion-website of GANDCRAB 5.2, where their victims can buy Gandcrab Decryptor:

remove GANDCRAB 5.2 ransomware

Cyber criminals are trying to make it look like they offer their victims some kind of service, even though they just robbing them. In fact, there is a live chat:

remove GANDCRAB 5.2 ransomware

After finishing encrypting process, the ransomware will state that there are no ways to recover your files but to buy GandCrab Decryptor for 2400$ in cryptocurrency (DASH or BitCoin). You should know that nobody can guarantee that they will help you, don’t trust them, these cyber criminals are not going to do their part of the deal. Still, there’s no need to panic, GANDCRAB 5.2 ransomware does very complicated encryption, but it does not damage, move or delete your files, which means you may recover your personal data.

How to remove GANDCRAB 5.2 from your computer?

Unfortunately, there are no possible ways to remove GANDCRAB 5.2 ransomware manually, because the infection goes too deep into your system. You may remove the virus only with automatic removal tool, use this one to clean your system from GANDCRAB 5.2 ransomware.

Download SpyHunter 5 windows compatible SpyHunter provides an opportunity to remove 1 detected malware for free during trial period. The full version of the program costs $39,99 (you get 6 months of subscription). By clicking the button you agree to EULA and Privacy Policy. Downloading will start automatically.

How to decrypt files encrypted by GANDCRAB 5.2?

Once you’ve removed virus, you are probably thinking of recovering files from encryption. Let’s take a look at possible ways of decrypting your data.

Decrypt files with automated decryption tools

Unfortunately, due to novelty of GANDCRAB 5.2 ransomware, there are no available automatic decryptors for this virus yet. Still, there is no need to invest in malicious scheme by paying ransom. You are able to recover files manually.

Decrypt files manually

You can try to use one of these methods in order to restore your encrypted data manually.

Recover data with Data Recovery

Data Recovery

  1. Download and install Data Recovery
  2. Select drives and folders with your files, then click Scan.
  3. Choose all the files in a folder, then press on Restore button.
  4. Manage export location.
Download Stellar Data Recovery The download is an evaluation version for recovering files. To unlock all features and tools, purchase is required ($49.99-299). By clicking the button you agree to EULA and Privacy Policy. Downloading will start automatically.

Restore data with Windows Previous Versions

This feature is working on Windows Vista (not Home version), Windows 7 and later versions. Windows saves copies of files and folders which you can use to restore data on your computer. In order to restore data from Windows Backup, take following steps:

  1. Open My Computer and search for the folders you want to restore;
  2. Right-click on the folder and choose Restore previous versions option;
  3. The option will show you the list of all the previous copies of the folder;
  4. Select restore date and the option you need: Open, Copy and Restore.

Restore the system with System Restore

You can always try to use System Restore in order to roll back your system to its condition before infection infiltration. All the Windows versions include this option.

  1. Type restore in the Search tool;
  2. Click on the result;
  3. Choose restore point before the infection infiltration;
  4. Follow the on-screen instructions.

How to protect PC from GANDCRAB 5.2?

HitmanPro.Alert's CryptoGuard

It’s pretty difficult task to get rid of any ransomware, including GANDCRAB 5.2. But you can easily prevent any infection of your PC. HitmanPro.Alert’s CryptoGuard can help you with this problem. It’s one of the best anti-ransomware applications. No matter how sneaky it is, HitmanPro.Alert’s CryptoGuard will stop GANDCRAB 5.2 infiltration to your system. After detection, this program removes all the related to the ransomware data and prevents your file from being encrypted.

Download HitmanPro.Alert

Additional information

In case this instruction would not help, you may use our decryption service. First of all, please refer to this instruction:

  1. Decryption by our service usually takes at least 5 business days.
  2. Our service may process about 3-4 test files from different directories with the file size no more than 8 MB.
  3. The files must be unique files from your computer, there must be no files that me be found in open access in the internet.
  4. Once test decryption and analyzing procedures are finished, we will inform you about possibility, cost and term of decryption.

Now you are ready to fill up the form below, thank you for your cooperation:

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