What is CARLOS?
If you faced the fact, that your files have got additional “.[*id*].[firstname.lastname@example.org].CARLOS” extension, your computer is infected with CARLOS ransomware. The attacks of this virus are always unpredictable, due to the ways it spreads. Nowadays, the most widely used one is fake installers. To share them, hackers use free file sharing services and develop websites, that look like official websites of well-known companies. Then by the means of various notifications, users are deceived to download and install such files. Moreover, hackers often send CARLOS ransomware by email. They just inject the code of the virus into a regular and harmless file. Then this code is executed with the help of various exploits once the file is opened. If CARLOS successfully got into the system, it changes Registry keys and tries to inject itself into regular system processes. When it’s done, the virus begins the scanning process. While scanning, it searches for media files and documents, as such files are the most valuable data for victims in the most cases. If the files were found, CARLOS begins to modify their structures. The result of it, as it’s been already mentioned, is “.[*id*].[email@example.com].CARLOS” extension. Then CARLOS drops the ransom note, called “readme-warning.txt”. By the means of such notes, hackers try to lure victims to purchase the decryptor, promoted by hackers. Unfortunately, at the present moment, the surest way to decrypt .carlos files is to get this decryptor. In the most cases, hackers just ignore their victims, after being paid. But still, there are ways out. In order to help you, we’ve prepared the detailed guide on how to remove CARLOS ransomware and decrypt .carlos files.
Q: Whats Happen?
A: Your files have been encrypted and now have the "CARLOS" extension. The file structure was not damaged, we did everything possible so that this could not happen.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities - nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc... not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.
Q: How to contact with you?
A: You can write us to our mailbox: firstname.lastname@example.org
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.
Q: If I don't want to pay bad people like you?
A: If you will not cooperate with our service - for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice - time is much more valuable than money.
DON'T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions - please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.
- How to remove CARLOS Ransomware from your computer
- How to decrypt .carlos files
- Data Recovery
- Automated decryption tools
- Other software
How to remove CARLOS Ransomware from your computer?
We strongly recommend you to use a powerful anti-malware program that has this threat in its database. It will mitigate the risks of the wrong installation, and will remove CARLOS ransomware from your computer with all of its leftovers and register files.
Solution for Windows users: our choice is Norton 360 . Norton 360 scans your computer and detects various threats like CARLOS, then removes it with all of the related malicious files, folders and registry keys.
If you are Mac user, we advise you to use Combo Cleaner.
How to decrypt .carlos files?
Once you’ve removed the virus, you are probably thinking how to decrypt .carlos files or at least restore them. Let’s take a look at possible ways of decrypting your data.
Restore .carlos files with Data Recovery
- Download and install Data Recovery
- Select drives and folders with your files, then click Scan.
- Choose all the files in a folder, then press on Restore button.
- Manage export location.
Decrypt .carlos files with other software
Unfortunately, due to the novelty of CARLOS ransomware, there are no decryptors that can surely decrypt encrypted files. Still, there is no need to invest in the malicious scheme by paying a ransom. You are able to recover files manually.
You can try to use one of these methods in order to restore your encrypted data manually.