What is Arrow?
If the extensions of your files have been changed to “.id-*ID*.[email@example.com].arrow” ones, your system is infected with Arrow virus. This virus belongs to Dharma file-encryption ransomware family. The viruses of this family often attacks personal computers and hackers use various various tricks to spread it. Usually they use fake installers to do it. Victims find such files on various free file sharing services and torrent trackers. Sometimes hackers make deceptive websites to spread such files. When victims come to such sites, they receive various notifications, the purpose of which is to force victims to download this file. Moreover, hackers sometimes inject the code of the virus into a regular Office documents and then send it by email. In this case the operating system executes the code of the virus, once the file is opened. Be aware, it works even if you open the file in a preview. If Arrow successfully got into the system, it changes some registry keys and their values. Then it infects system processes, by the means of which it encrypts the files. As the result of encryption the files get new “.id-*ID*.[firstname.lastname@example.org].arrow” extension. After it, the virus creates a ransom pop-up message. The purpose of this note is to assure victims, that the only way out is to pay for the decryption tool. Unfortunately, it’s the surest way to decrypt your files, but in the most cases, hackers just ignore the victims, after being paid, or even make the situation much worse. However, there is still a way out. That’s why we’ve prepared the detailed guide on how to remove Arrow ransomware and decrypt “.arrow” files without paying ransoms.
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail email@example.com
Write this ID in the title of your message - *ID*
In case of no answer in 24 hours write us to theese e-mails:firstname.lastname@example.org
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 10Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
- How to remove Arrow ransomware from your computer
- Automatically remove Arrow ransomware
- Manually remove Arrow ransomware
- How to decrypt .Arrow files
- Automatically decrypt .Arrow files
- Manually decrypt .Arrow files
- How to prevent ransomware attacks
- Remove Arrow ransomware and decrypt .Arrow files with our help
How to remove Arrow ransomware from your computer?
Every day ransomware viruses change as well as their folders, executable files and the processes, which they use. For this reason it’s difficult to detect the virus yourself. That’s why we’ve prepared the detailed guide for you on how to remove Arrow ransomware from your computer!
Automatically remove Arrow ransomware
We strongly recommend you to use automated solution, as it can scan all the hard drive, ongoing processes and registry keys. It will mitigate the risks of the wrong installation and will definitely remove Arrow ransomware from your computer with all of its leftovers and register files. Moreover, it will protect your computer from future attacks.
Our choice is Norton 360 . Norton 360 scans your computer and detects various threats like Arrow virus, then removes it with all of the related malicious files, folders and malicious registry keys. Moreover, it has a great variety of other features, like protection from specific ransomware attacks, safe box for your passwords and many other things!
Manually remove Arrow ransomware
This way is not recommended, as it requires strong skills. We don’t bear any responsibility for your actions. We also warn you that you can damage your operating system or data. However, it can be a suitable solution for you.
- Open the “Task Manager”
- Right click on the “Name” column, add the “Command line”
- Find a strange process, the folder of which probably is not suitable for it
- Go To the process folder and remove all files
- Go to the Registry and remove all keys related to the process
- Go to the AppData folder and remove all strange folders, that you can find
How to decrypt .Arrow files?
Once you’ve removed the virus, you are probably thinking how to decrypt “.Arrow ” files or at least restore them. Let’s take a look at possible ways of decrypting your data.
Restore .[email@example.com].arrow files with Stellar Data Recovery
If you decided to recover your files, we strongly advise you to use only high-quality software, otherwise your data can be corrupted. Our choice is Stellar Data Recovery. This software has proven to be very appreciated by customers, who have faced ransomware problems!
- Download and install Stellar Data Recovery
- Select drives and folders with your files, then click Scan.
- Choose all the files in a folder, then press on Restore button.
- Manage export location.
The services we’ve mentioned in this part also guarantee users, that the encrypted data is unlikely to become damaged. But you should understand, that there is still a risk to corrupt your files.<”h4″ class="collapseomatic " id="id634caeb858b72" tabindex="0" alt="”How" title="”How" >”Decrypt”h4″>
Decrypt .Arrow files manually
If above mentioned solutions didn’t help to decrypt .[firstname.lastname@example.org].arrow files, still, there is no need to invest in the malicious scheme by paying a ransom. You are able to recover files manually.
You can try to use one of these methods in order to restore your encrypted data manually.
- Open My Computer and search for the folders you want to restore;
- Right-click on the folder and choose Restore previous versions option;
- The option will show you the list of all the previous copies of the folder;
- Select restore date and the option you need: Open, Copy and Restore.
- Type restore in the Search tool;
- Click on the result;
- Choose restore point before the infection infiltration;
- Follow the on-screen instructions.
How to prevent ransomware attacks?
If you have successfully removed Arrow ransomware, you know probably think about the ways how to protect your data from future attacks. The best way is to create backups of your data. We recommend you to use only high-quality products. Our choice here is Stellar Data Recovery. This soft can easily create highly-qualified backups, has a user friendly interface and moreover, it can help you to restore your files! Then you should take under strict control all your internet connections. Some of the ransomware viruses connect to various internet services and can even infect computers that are connected to the same local network. That’s why it’s important to use a strong firewall, that can easily restrict any connection. The best choice is GlassWire. This program has a user friendly interface and it becomes very easy to prevent any ransomware or hacker attack.
If you want to learn out more details about the ways how to prevent ransomware attacks, read our detailed article!
Write us an email
If your case is an unusual one, feel free to write us an email. Fill the form below and wait for our response! We will answer you as soon as possible. The files we need to inspect your case are: executable files of the virus, if it’s possible; examples of the encrypted files; screenshots of your task manager; ransom note; background screen.
CONCLUSION: nowadays, these solutions are the all possible ways to remove Arrow ransomware and decrypt “.arrow” files. Nowadays the best way to remove it is the Norton 360 . Their specialists improve the scan system and update the databases every day. It helps not only to remove existing problems, but also protects computers from future attacks. If there is a new way to decrypt your files, we will update the article, so stay tuned.