How to remove “You have been redirected to Apple Support page” PUP from Mac OS

How to remove “You have been redirected to Apple Support page” PUP from Mac OS

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What is “You have been redirected to Apple Support page”?

“You have been redirected to Apple Support page” can be described as Potentially Unwanted Program (PUP) or Potentially unwanted Application (PUA). The aim of such programs is to show you various pop ups, advertisements, redirect you to malicious websites and etc. To be exact, “You have been redirected to Apple Support page” PUP shows you a pop up window, that force you to call the number. This type of attack in the most cases uses psychological pressure, scammers try to intimidate you. When you call the number, in the most cases, scammers offer you to buy questionable software, that can be more dangerous, than this pop up window. Many users don’t know how to remove “You have been redirected to Apple Support page” PUP from their devices, as such programs are usually hidden behind the name of a useful program or at least they have different names. That’s why we’ve prepared a guide in much detail to help you to get rid of this annoying window!

Article’s Guide

  1. Automatic solutions for Mac OS
  2. Manual solution for Mac OS
  3. Manual solution for Safari
  4. Manual solution for Google Chrome
  5. Manual solution for Mozila Firefox

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Automatic solutions for Mac users

We strongly recommend you to use a powerful anti-malware program that has this threat in its database. It will mitigate the risks of the wrong uninstallation. Download Combo Cleaner anti-malware program for Mac in order to remove the source of “You have been redirected to Apple Support page” PUP automatically. Simple, effective and user-friendly.

Download Combo Cleaner mac compatible Disk Cleaner, Big Files Finder and Duplicates Scanner features are free to use. Antivirus, Privacy Scanner and Uninstaller features are paid ($39.95 for semi-anual subscription. By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

You can also use this software, it may help you to remove ‘You have been redirected to Apple Support page’: CleanMyMac

Download AdGuard (Mac)Adguard provides 14 days for trial use, to continue using the program, you will need to purchase the full version: $19.95 for a yearly subscription/ $49.95 for lifetime version. By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

How to remove “You have been redirected to Apple Support page” PUP manually?

Disclaimer: You do it on your own risk. We don’t bear any responsibility for your actions. These instructions are rather large and it requires 100% precise execution.

Mac OS

  1. Press the Go button in the upper-left side of the screen.
  2. Click the Applications button
  3. Be attentive, and look for suspicious programs (This PUP may has a different name)
  4. As you find them – delete them all
  5. Now you have to clean your browser

How to delete “You have been redirected to Apple Support page” from your browser?

It’s very important to clean your browser after removing the “head” of the problems. Follow the instruction and you will win this fight.

Safari

  1. Launch your browser and press Safari button in the upper right side of the screen.
  2. Here click on Preferences button and choose Extensions.
  3. Now look for any suspicious plugin and click Uninstall button to remove it.
  4. Close the menu and press Safari button again and push Reset Safari button
  5. Check all sections and then press Reset button

Google Chrome

  1. Open your browser, click on the Menu button in the upper right side of the browser (It consists of 3 dashes)
  2. Here choose More tools menu and then press Extensions button.
  3. Now look for any suspicious plugin and then press Trash button or Remove button in order to delete it (usually it’s toolbars or searching engines).
  4. Close the menu and click the 3-dashes button, choose Settings menu, look for Manage Search Engines button and press Manage search engines.
  5. Here you should look for any suspicious search site and delete it
  6. Close the menu and press 3-dashes button again.
  7. Here press Settings button and scroll down to the bottom.
  8. Now press Reset browser settings button, then click Reset button again to confirm this process.

Mozilla Firefox

  1. Launch your browser, click on Menu button in the upper right side of the browser (it consists of 3 dashes).
  2. Now click on Add-ons and choose Extensions menu.
  3. Then look for any suspicious plugin and click on the Remove button (usually it’s toolbars or searching engines).
  4. Close this menu and press Firefox button in the upper left side of the browser.
  5. Press Question mark button and click on Troubleshooting information (this menu can also be found in 3-dashes menu)
  6. Now press Reset Firefox button in order to delete this scam

There are all manual instructions that will help you to find “You have been redirected to Apple Support page” PUP on your computer and remove it. The most effective method to get rid of “You have been redirected to Apple Support page” is to perform the manual removal instructions and then use an automatic tool. The manual method will weaken the malicious program and the Combocleaner will remove it.

Download Combo Cleaner mac compatible Disk Cleaner, Big Files Finder and Duplicates Scanner features are free to use. Antivirus, Privacy Scanner and Uninstaller features are paid ($39.95 for semi-anual subscription. By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

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